Shipping Policy

There are many different delivery options available to our customers, and you may follow your delivery once you buy an item from our website or create an account with us.

  • Courier Service – Urgent
  • Courier Service – Routine
  • Courier Service – In Person Delivery
  • Regular Post 


  • Delivery anywhere is world is possible, all you need is to choose from the available shipping options and our professional team can take care of the rest.
  • The usual delivery time is between 2 to 4 days for Domestic Deliveries and up to 14 days for international deliveries while also depends upon the choice of courier service.
  • Total Delivery Time = Handling Time + Transit Time (+ any holidays)
  • Any changes to the delivery schedules will be intimated on the email or contact provided at the time of order.


  • Shipping charges are based on destination, size and weight of your order on international orders. Any customs duties or taxes, if applicable by the respective country’s officials will be borne by the customer.
  • Locals shipping charges vary city to city or as per the chipping option selected at the time of check out.


  • UAE: TNT or FedEx
  • Pakistan: TCS or Leopard’s courier
  • International: FedEx or TNT


  • Please allow up to 2 working days to prepare all orders placed from Mondays to Fridays. Orders placed on Saturday and Sunday or any gazetted holidays will be sent for processing on the next working day.
  • During rush hours or delays in verification of information, orders can face temporary delays. Orders placed through online payment system have go through a fraud status check and once cleared by our payment processor will be processed further.
  • Payments will be collected from the shipping address for all cash on delivery methods. Once the order is shipped, you will receive an email contacting tracking information, be sure to check junk/spam folder as well.
  • Lailoo management reserves the right to update and amend the delivery period or cancel the item based upon any reason/error/omission. In such a scenario, the amount will be credited back via the original payment method and the intimation will be sent at the registered contact details.

For a Delivery related query please email us at our customer support team or Online Chat to get the update.

Check out our FAQ section for more information, or feel free to reach out to customer support team or Online Chat for prompt response.

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